Contact information

 

Welcome to OpenLounge! We are dedicated to providing high-quality outdoor camping tables and chairs along with exceptional customer service. If you have any questions regarding product specifications, order tracking, shipping, returns, or any other inquiries, please feel free to reach out to our customer support team.

1. Customer Support Contacts

2. Business Address

  • Address: 1800 Saint Joseph Pkwy, Houston, TX, 77002, United States

  • (Please Note: This is our administrative office address. If you need to return an item, please contact our customer service first to obtain the designated return warehouse address. Do not mail packages to this office address without prior authorization.)

3. Support Hours

  • Hours of Operation: Monday – Friday, 9:00 AM – 6:00 PM (Central Standard Time - CST)

  • Response Time: We strive to respond to all email inquiries within 24 hours on business days. Emails sent over the weekend or on public holidays will be handled with high priority on the following business day.